We are a client satisfaction and customer experience firm that helps companies retain and grow revenue with existing clients. This is achieved primarily by conducting qualitative, in-depth interviews with senior customer personnel on their behalf. This proven process focuses on diplomacy, body language analysis, and relationship building to provide a safe environment for substantive, candid interviews that yield actionable feedback for our clients.

• In-person Client Satisfaction Interviews

• Retaining Diverse Suppliers

• M&A Due Diligence

• Assess Interdepartmental Pain Points

• Soft Skills Training

Due to the confidential nature of our business, our clients’ information is not listed on our website. Client Confidant is a certified Disability-Owned Business Enterprise (DOBE). Please contact us at info@clientconfidant.com for information on how we can enhance your clients' experience and satisfaction with your services.