We are a client satisfaction and customer experience firm that helps companies retain and grow revenue with existing clients. This is achieved primarily by conducting qualitative, in-depth interviews with senior customer personnel on their behalf. This proven process focuses on diplomacy, body language analysis, and relationship building to provide a safe environment for substantive, candid interviews that yield actionable feedback for our clients.
In-person Client Satisfaction Interviews
Retaining Diverse Suppliers
M&A Due Diligence
Assess Interdepartmental Pain Points
Soft Skills Training
Due to the confidential nature of our business, our clients’ information is not listed on our website. Client Confidant is a certified Disability-Owned Business Enterprise (DOBE). Please contact us at firstname.lastname@example.org for information on how we can enhance your clients' experience and satisfaction with your services.